Build Your Business with NetSuite Support
Because your needs are always changing, and ERP system capabilities are always evolving, we offer ongoing NetSuite support and training. Let us help you continue to maximize your NetSuite platform’s capabilities well beyond the initial implementation. With OnPlan Consulting's On Demand
How We Support You
Online NetSuite Support Case Submission and Monitoring
Submit your case online via ticket or chat. Our team will review the case and address it directly or assign it to the appropriate expert. We’ll always let you know in advance how long it will take to resolve the issue, as well as get your approval for time and cost before beginning work.
Dedicated Customer Portal
A single login gives you access to an easy-to-use dashboard where you can monitor the status of open cases, submit a new case or project requests and more.
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Whether you need full training for a new hire or refreshers for established employees, we can provide one-on-one and small-group training for your company. We also offer regular online classes for select topics, enabling your employees to deepen their NetSuite skills.
Reports, Searches & Dashboards
Every company has their own unique reporting needs, OnPlan will create customized reports, searches, and dashboards for your users.