Build Your Business with NetSuite Support
Because your needs are always changing, and ERP system capabilities are always evolving, we offer ongoing NetSuite support and training. Let us help you continue to maximize your NetSuite platform’s capabilities well beyond the initial implementation. With OnPlan Consulting's On Demand
How We Support You
We provide all aspects of NetSuite Administrator duties. Let us know what you need and we can help.
Problems or headaches? Submit your case online via ticket or chat. Our team will review the case and address it directly or assign it to the appropriate expert. We’ll always let you know in advance how long it will take to resolve the issue, as well as get your approval for time and cost before beginning work.
A single login gives you access to an easy-to-use dashboard where you can monitor the status of open cases or submit a new case.
Every company has their own unique reporting needs, OnPlan will create customized reports, searches, and dashboards for your users.
Our support team is based in Portland Oregon and can be reached during working hours via email, our support portal or telephone.
We will work with you to develop a program to support your entire organization or just answer questions on an as-needed basis. We offer a progressive discount based upon the length of term for a set number of prepaid hours.
- General support
- Employee Administration
- Report Customization & Saved Searches
- Reminders, Dashboards, & Alerts
- Form Optimization, Add/Remove Fields
- PDF Print outs
- Setups & Configurations
- New Modules, and anything else you might require.
Whether you need full training for a new hire or refreshers for established employees, we can provide one-on-one and small-group training for your company.
OnPlan offers NetSuite Scripting and 3rd Party Integrations to meet your individual needs.