Oracle Implementation and Updates

NetSuite Support Services

Oracle

Oracle

Build Your Business with NetSuite Support

Because your needs are always changing, and ERP system capabilities are always evolving, we offer ongoing NetSuite support and training. Let us help you continue to maximize your NetSuite platform’s capabilities well beyond the initial implementation.   With OnPlan Consulting's On Demand NetSuite  support, you get access to our dedicated and experienced NetSuite consultants and developers. 

GetStart My NetSuite Support NetSuite Support You Need From OnPlan's Qualified Team.

OnGoing Support

Your need for expert guidance and support doesn’t end once NetSuite has been implemented. Leverage our Gold Partner expertise to get the most out of the platform.




Online NetSuite Support Case Submission and Monitoring

Submit your case online via ticket or chat. Our team will review the case and address it directly or assign it to the appropriate expert. We’ll always let you know in advance how long it will take to resolve the issue, as well as get your approval for time and cost before beginning work.

Dedicated Customer Portal

A single login gives you access to an easy-to-use dashboard where you can monitor the status of open cases, submit a new case or project requests and more.

Personalized Resource

You will have direct contact with the OnPlan expert assigned to your account. This person understands your company, your business needs and your instance of NetSuite, so they’re ready to hear your questions and start working on solutions. You can contact them any time with your questions and concerns.

NetSuite Training

Whether you need full training for a new hire or refreshers for established employees, we can provide one-on-one and small-group training for your company. We also offer regular online classes for select topics, enabling your employees to deepen their NetSuite skills.

Reports, Searches & Dashboards

Every company has their own unique reporting needs, OnPlan will create customized reports, searches, and dashboards for your users.

 

Manufacturing

Learn How Manufacturers Benefit from NetSuite in business operations handling process and discrete manufacturing to supply chain management.

Wholesale & Distribution

Learn how wholesale and distribution companies benefit with NetSuite with clear reporting on supply chain data, customer information, and inventory numbers.

Retail & Ecommerce

Learn how retail & e-commerce companies utilize the power of NetSuite's SuiteCommerce.

NetSuite #1 ERP Benefits Business

NetSuite delivers a robust ERP system that handles all of your business operations such as accounting, order management, marketing, inventory management, and so much more.     

 

Cloud ERP

Accessible anywhere & anytime for your entire business.

Real-Time Data

Operational and financial metrics with role-based customizable dashboards.

CRM

Customer management tools that help you from purchasing to lifetime value.

Financial Reporting

Save time and money with accounting tools that integrate with the entire organization.

The OnPlan Difference

OnSite

The OnPlan team is present and at your business to make sure your transition is successful. We work to meet you in person to best understand the process and the team that makes your business successful. Each step of the process from start to post-launch, our team will be there to make sure it is a success.

OnBoard

The OnPlan team is present and at your business to make sure your transition is successful. We work to meet you in person to best understand the process and the team that makes your business successful. Each step of the process from start to post-launch, our team will be there to make sure it is a success.

OnPoint

We strive to understand your business needs so that your ERP implementation is as successful and as seamless as possible. Our OnPoint process provides insight so that the solutions you end up with can scale as your business continues to grow.  

OnTime

Our commitment is to deliver on time.  We work to define a measure of success and then build a roadmap to completion. The result is a configured solution provided to you as forecasted.

OnGoing

We don’t leave you with a system that is unclear and unmanageable. Our continued support means we are accessible to the answers, training, and improvements you need to foster continued growth.

Customer Highlight

“OnPlan Consulting made a significant contribution to the success of our company’s service implementation project. As we look ahead, we will consider the OnPlan team because we know they will provide an excellent contribution to any of our application projects.”

DIRECTOR OF IT, FORTUNE 500 COMPANY, ARIZONA DIVISION

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