OnPlan: Retail Trends in 2018

Retail Trends to Pay Attention to in 2018


In 2018, there is no new technology or hot fad that will set companies apart, but focusing on providing the best customer experience will. The way to achieve this goal is through an omnichannel ERP solution: NetSuite. Here are the five retail trends to watch out for in 2018:

  1. Consumers want an experience, not an errand.
  1. Online purchasing is native to today’s buyers, and eCommerce market share domination will continue to grow.
  1. Omnichannel buying processes are becoming an expectation, not a luxury.
  1. Reinventing, remodeling, and remerchandising are necessary to stay ahead of the fluctuation of the market.
  1. eCommerce reigns, but customers still want the brick and mortar experience.

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