5 Ways mPOS Technology Will Improve Your Customer Experience.
Mobile point-of-sale (mPOS) is a wireless device that performs the functions of an electronic POS terminal. mPOS technology is growing at an alarming rate, and shows no sign of slowing down; not having the technology sets you behind other retailers. These devices function as more than just a mobile checkout stand, but also as a customer engagement tool with the ability to access all real-time data regarding inventory and availability from one single source.
Here are five ways that implementing mPOS technology will improve the customer experience:
- Make the Sales Associate the Expert
By placing a know-all device in the hand of your sales associates, they have more power and freedom on the sales floor than when they were stuck behind the checkout stand.
- Gain Insight into Your Shoppers
With the ability to pull up order history or an online wishlist, a sales associate has the tools to know a customer the moment they enter the store.
- Provide an Endless Aisle
Access to worldwide real-time inventory data, there is no such thing as needing to go to another location. Orders can be placed from any store or location, from one device.
- Line Busting
With multiple sales associates located all over the store, long lines will be easily managed.
- Take your Business Anywhere
Freedom to take your business outside of the storefront to a trade show for B2B clients.
For more information on how NetSuite Retail’s mPOS device will improve your business, download your free white page.
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